Terms and Conditions

Big Bear Lake Honey Company takes great pride in our products. If for some reason you are not satisfied with your purchase, you may return it for replacement, credit, or refund.

  • All requests for return or exchanges must be accompanied by the original receipt.
  • Shipping charges are not refundable.
  • Returns and exchanges must be made within 30 days of receipt.
  • Please return with postage paid in full via USPS Priority Mail, USPS or FedEx for tracking purposes. The Big Bear Lake Honey Company cannot be responsible for packages lost in transit.